Discover how our ‘Global Search’ tool has been significantly upgraded with the introduction of keywords, tracking capabilities, full-sentence search, and an integration with our Knowledge Base.

We are incredibly excited to announce enhancements to our ‘Global Search’ tool, which will make the feature even more powerful, intuitive, and valuable for all users of the Sport:80 Platform.

This upgrade significantly expands the range of terms and queries a user can search for, and ultimately enhances the feature’s ability to simplify navigation, provide actionable insights, and empower National Governing Bodies (NGBs) with the tools to make informed strategic decisions.

The enhancement to the Global Search tool includes:

  • Keyword Search - NGB admins can now set up custom keywords to attach to specific functionalities within their platform, ensuring faster, more intuitive searches for users.
  • Query Tracking - The upgraded functionality can now track common searches and search histories. By analysing user queries, it automatically suggests new keywords that reflect what members are searching for most frequently, giving admins valuable insights into user behaviour, and helping them better serve their community.
  • Knowledge Base Integration - The feature is now directly connected to the Sport:80 Knowledge Base, giving both members and admins access to FAQs and support articles in an instant, helping them find answers faster.
  • Improved Search Accuracy for Full Sentences - The enhanced search tool now has a better understanding of natural language and full-sentence queries. For example, members can now search for "How can I buy a membership and a licence?", rather than having to search for simply “memberships” or “licenses”.

These enhancements aren’t just about improving navigation - they’re about creating actionable value for NGBs. By tracking search patterns and enabling more accurate searches, the tool supports smarter decision-making and ensures that member needs are met more effectively.

The improvements mark another significant step in our commitment to providing sports organisations and NGBs with cutting-edge technology. By continually improving the Sport:80 Platform, we can empower our clients to work more efficiently, better serve their members, and focus on the growth of their sport.

If you’d like to learn more about the Global Search tool, feel free to reach out, or book a free demo to see these new features in action!