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CRM & Contact Management
Maximise Member Engagement with Sport:80's Innovative Sports CRM
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Join over 70 NGBs using Sport:80 to streamline their processes and increase member engagement.
Easy-to-Use Sports CRM with Powerful Time-Saving Capabilities
Streamlined CRM Tasks & Strong Member Relationships
Effortlessly handle typical CRM responsibilities, such as adding notes, overseeing roles, editing information, and combining duplicate profiles to ensure accurate data records. Send automated emails, from purchase confirmations, renewal reminders, and password reset emails, to re-sending crucial messages to non-openers. Sport:80 empowers you to manage these tasks effortlessly whilst fostering strong member relationships.
Everything You Need to Know About Your Members, Right at Your Fingertips
Comprehensive Member Data Access & Validation
​​Use the Sport:80 Platform to access comprehensive and detailed information about member history and activities. Track membership status, certifications, club affiliations, event participation, and more - everything you need from a sports CRM when it comes to understanding your member base. You can also validate member information effortlessly, ensuring data precision and regulatory compliance organisation-wide.
Real-Time Member Insight for Actionable Decision-Making
Real-Time Insights for Proactive Member Engagement
Gain immediate access to the latest insights by receiving real-time, automated updates directly from your database. Utilise the features of our sports club CRM to easily create dynamic reports, enriched by robust data visualisation, for a deeper understanding of your members. This valuable insight empowers your sports organisation to proactively meet member needs and drive your sport forwards.
Discover Sport:80's CRM & Contact Management Capabilities
Comprehensive CRM & Contact Management Features
The Sport:80 Platform simplifies CRM & Contact Management. From efficient engagement tracking to seamless communication and data collection, we offer a comprehensive solution - all within a single, integrated Platform.
- Track comprehensive member activity history
- Validate member details
- Manage members, roles, and data
- Merge duplicate profiles for accuracy
- Convenient automated email resends
- Create and share data views
- Dynamic report generation
Frequently asked questions
What is CRM in sports management?
Sports Customer Relationship Management (CRM) software is used to collect and manage data related to these relationships, including ticket sales, fan engagement, merchandise purchases, and other interactions. The data can be leveraged to personalise communications, enhance the fan experience, and improve marketing efforts. CRM in sports management aims to increase fan loyalty, boost revenue, and create a more engaging and enjoyable experience for fans and supporters of a sports organisation.
What is a club membership management system?
From collecting and storing membership data to registering for events and communicating with members – club membership management can be a timely and often costly responsibility. Online sports management software can centralise core functions, taking time off your hands without compromising member engagement. When using membership management software such as the Sport:80 Platform, sports club coaches, athletes, and even fans can log in to their own accounts. For sports clubs, investing in this software is a great way of keeping an eye on members’ progress, financial progress of a club, event registration, growing revenue, and more.
How do sports teams use CRM?
Through Customer Relationship Management (CRM), sports teams collect and manage fan data to personalise communications, drive ticket sales, manage merchandise, and enhance fan engagement. CRM assists in fostering sponsor relationships and provides tools for customer support, data analytics, and email marketing. It is an essential component of event management, facilitating the planning and execution of various fan-related activities. With mobile app integrations and fan portals, CRM systems offer fans exclusive content and personalised experiences, fostering loyalty and engagement while boosting revenue through ticket sales and merchandise transactions.
Explore more features
More than just sports CRM software, the Sport:80 Platform helps you say goodbye to cumbersome paperwork and disconnected systems. With our cutting-edge cloud-based software, you can finally concentrate on what matters most - propelling your organisation forward and achieving victory on the winner's podium.
Qualification Management
Allow members to record and review their qualifications while you sell places for your courses, and administer and manage a variety of qualifications, licences and awards.
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Data Security
Promote high standards of data security throughout your organisation and its extended network.
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Marketing & Communications
Utilise innovative features designed to assist and improve the way you communicate with your athletes, coaches, officials, clubs and other organisations and individuals participating in your sport.
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Governance & Compliance
Access a host of tools that make managing governance and compliance reporting robust, simple and efficient.
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Case Studies
View Case Study
USA Track & Field revolutionise digital services through Sport:80 partnership
The NGB approached us to deliver a technology solution that would deliver services to its 120,000+ members while also supporting business-critical operations.
